Frequently Asked Questions

Everything you need to know about your Amaia London experience.

What is the standard shipping timeframe for orders?

We offer standard shipping within 3-5 business days and express delivery options within 1-2 business days for all domestic orders.

How can I track my package once it has shipped?

Once your order is dispatched, you will receive an email containing a unique tracking number and a link to monitor your shipment's progress in real-time.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging.

Which payment methods do you accept?

Amaia London accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.

How do I ensure I select the correct size?

Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and international size conversion charts.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize high-quality, durable fabrics and work exclusively with manufacturers who adhere to fair labor practices.